Trustindex verifies that the original source of the review is Google. If you need a CT by referral at Image One, I enthusiastically suggest going to the Kearny Mesa office. Nurse Marisa explained in just enough detail what to expect to ease my mind. She expertly found a vein for the IV, distracting me with care and humor. FYI, arriving hydrated makes it a lot easier for her to do her job painlessly and for optimum heart rate numbers, minimizing the wait for CT. In the scan room, Tech Earl welcomed me with a warm smile. He and Marisa gave calm reassurance that I was in good hands. Marisa even put a towel on my forehead to shield my eyes from the fluorescent lights, a frequent migraine trigger. Not today! Instructions on how to get the best quality images were simple and clear, exactly what a first time patient needs.
Both of these professionals made what can be an unnerving test quite a pleasant experience. Even though they perform their duties all day every day countless times, their focused patient care and dedication were palpable and appreciated. The 30 mile drive was absolutely worth it. Thank you, team. Well done!
